Privacy Policy

1. Privacy Policy

By virtue of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), we inform you that the data you provide will be processed by the owner of this website for the following purposes:

“Customer Service / Contact” section: The data you provide will be processed for the purpose of answering your queries or requests and providing you with the services you requested.

“Newsletter Subscription”: We inform you that the data you provide will be processed for the purpose of managing the sending of commercial information via regular mail, e-mail, SMS, or fax regarding our Hotel.

“Bookings”: The personal data provided in this section will be processed for the purpose of managing the bookings requested by you. In all cases, the data provided may be processed for the purpose of drawing up internal statistics to improve our services. The personal data provided will only be kept for as long as our commercial relationship is maintained, and will be blocked once it has ended, for the period established by legal requirements, at the disposal only of Courts and Tribunals to attend to possible claims, after which, said data will be deleted. The legal basis for the processing of your data is the fulfillment of the contractual obligations assumed by you when requesting our services. We inform you that the personal data provided may be processed for the purpose of sending you informative and other types of communications (offers, events, greetings), for which you must check the following box enabled for this purpose. The data provided will be kept for this purpose as long as you do not request the cessation of advertising mailings. You will have the right to withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of the processing based on consent prior to its withdrawal. You may exercise your rights of access, rectification, deletion, opposition, and limitation of processing at any time by contacting the following email address: info@hotelprincesasolar.com or the following postal address: Hotel Princesa Solar, with address at Torremolinos (Málaga) Avenida Carlota Alessandri nº 94. C.P. 29620.

Upon receipt of your request, we will send you a form for the exercise of the specific right requested, which you must complete and send to us together with a photocopy of your ID card or Passport. Once said documentation has been received, we will attend to the exercise of your rights within the legally established deadlines and, in the event of not having obtained satisfaction in the exercise of your rights, you may file a complaint with the Supervisory Authority, the Spanish Data Protection Agency: www.agdp.es

2. Cookies

View cookie usage policy

3. Visit log

Each time the server of Hotel Princesa Solar is accessed, the IP address from which the user is browsing will be collected and recorded, as well as the pages they visit on Hotel Princesa Solar. This data will be stored in a LOG file for statistical purposes and to determine the number of pages viewed.

4. Hyperlinks

The www.hotelprincesasolar.com portal allows access to other websites managed and controlled by third parties through different links to facilitate users' search for information, content, and services on the Internet, without this being considered in any case a recommendation or invitation to visit them. The creation of a hyperlink from a website of another Internet portal to any of the pages of the paratytech.com portal must be subject to the following conditions:

• Any hyperlink to the www.hotelprincesasolar.com portal will be made to its home page or the main pages of the sections it contains;
• The reproduction of the services or content of the Hotel Princesa Solar portal is not allowed in any case;
• The website on which the hyperlink is established will not contain illicit information or content, contrary to morality, good customs, or public order, nor will it provide content contrary to any rights of third parties;
• No false, inaccurate, or incorrect statement about the pages of the paratytech.com portal, or about the services or content thereof, will be included;
• No deep-links, or IMG or image links, or frames with the pages of the paraty.es portal will be established without the prior express authorization of Hotel Princesa Solar;
• Except for those signs that are part of the hyperlink, the website on which it is established will not contain any brand, trade name, establishment sign, denomination, logo, slogan, or other distinctive signs belonging to Hotel Princesa Solar;
• The establishment of the hyperlink will not imply the existence of relationships between Hotel Princesa Solar and the owner of the website or portal from which it is made, nor that Hotel Princesa Solar has authorized the hyperlink or supervised, known, accepted, or assumed the services and content offered on said portal. Hotel Princesa Solar does not market, nor pre-control, nor own the content, services, and information available on said websites, and is not responsible for them or for the information and statements included therein. Hotel Princesa Solar is also not responsible for damages of any kind that may arise from the access, maintenance, use, quality, legality, reliability, and utility of the content, information, communications, statements, products, and services existing or offered on websites not managed by itself.

5. General

Hotel Princesa Solar reserves the right to temporarily suspend access to its website and to make the modifications it deems appropriate to the page, the services or information offered, the presentation or location thereof, and the conditions of access and use of the Hotel Princesa Solar website at any time without prior notice. All information received on this website will be considered transferred to Hotel Princesa Solar free of charge. Email will not be considered a valid means for the purpose of filing claims. For this, you must contact the Legal Department of Hotel Princesa Solar, located at Torremolinos (Málaga) Avenida Carlota Alessandri nº 94. C.P. 29620, which will indicate the channels to follow in each case.

All issues related to the Hotel Princesa Solar website are governed by Spanish legislation and are subject to the jurisdiction of the corresponding Courts and Tribunals, with the waiver of any jurisdiction that may correspond.

6. Truthfulness of data

The user will be responsible, in any case, for the truthfulness of the data provided, with Hotel Princesa Solar reserving the right to exclude from registered services any user who has provided false data, without prejudice to other actions that may proceed under the Law. Likewise, the user must be duly authorized to provide data of third parties. Only if they have the consent of the future guests of the hotel may the user provide such data to the hotel. Such information, which will allow Hotel Princesa Solar to provide better service to its guests, is optional, so its provision by the user implies, under their sole responsibility, the assumption of the duty to inform them of the content of our Privacy Policy prior to offering the personal information.

7. Hotel Liability

Access to the page does not imply in any case the existence of a commercial relationship between the user and Hotel Princesa Solar. The portal only provides information about vacant hotel spaces at the time of requesting said information, so if you make the booking online, you are contracting directly with the hotel and not with the portal. The printed version of the booking made serves as a locator when you go to the hotel. The booking of hotel nights on this website implies the adherence and acceptance by the client of each and every one of the general conditions exposed herein. By accepting the following clauses, you declare and accept:

1) Being of legal age and having full capacity to make the booking, stating that you understand and comprehend all the conditions found on the website.
2) That the data provided when making the online booking is true, complete, and concise.
3) Only those pages that appear within the website map are included on the web.
4) That access to this website is the responsibility of the user.
5) That once the booking is made, the electronic document in which it has been formalized will be archived; you may access it at any time.
6) That you confirm the booking made, that is, the indicated dates, the number of rooms, the number of people, and the Hotel chosen.
7) The conditions and price of the booking made are those expressly determined in the rate conditions expressly included on the page where you make the booking.
8) Regarding the relationship with the portal, it gives you the possibility of booking rooms at the chosen hotel through its website, but does not offer any type of hotel service under its responsibility.
9) That your card details are collected for the purpose of guaranteeing the booking. Payment for it will be made effective at the chosen Hotel and only in the case of cancellations or no-shows will the booking be cancelled and the charge established in the rate conditions will be made.
10) Offers will only be valid for as long as they remain accessible to the recipients of the service.

8. Prices

The prices indicated are Retail Prices including VAT. The price includes: Price per night depending on the room type and board basis selected, except for hotels where the inclusion of other services is specifically indicated. The price does not include: Any service not specified, as well as extras such as transfers, tips, telephone calls, laundry services, minibar, parking, etc... Check-in and check-out time: as a general rule and unless otherwise expressly agreed with the establishment, rooms may be used from 14:00 on the day of arrival and must be vacated by 12:00 on the day of departure.

9. Passports and visas

All travelers, without exception (including children), must carry their corresponding personal and family documentation in order, whether it is their passport or ID card, according to current legislation. It will be at their own expense when travel requires the obtaining of visas, passports, vaccination certificates, etc. Minors under 18 must carry written permission signed by their parents or guardians, in case it is requested by any authority. In the event that a visa is rejected by any Authority, for particular reasons of the user, or entry into the country is denied due to lack of the required requirements, or due to a defect in the required documentation, or due to not carrying it, the hotel declines all responsibility for facts of this nature, and any expense that may arise will be at the consumer's expense, applying in these circumstances the conditions and rules established for the case of no-show.